At ProAdjuster Chiropractic Clinic, we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains what we collect, how we use and share it, and the choices you have. We comply with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where it applies to our chiropractic services.

1. Information We Collect

• Personal Information such as name, phone number, postal address, and other contact details.
• Health Information related to your care (medical history, treatment notes, insurance details) collected during scheduling, intake, and treatment.
• Payment Information required to process payments and insurance claims.
• Usage Data such as IP address, device/browser type, and interactions with our website or online forms.

2. How We Use Your Information

• To schedule, confirm, and manage appointments.
• To deliver personalized chiropractic care and related services.
• To process payments and insurance claims.
• To operate, maintain, and improve our website, communications, and patient experience.
• To comply with legal, regulatory, and auditing requirements.

3. HIPAA Compliance

As a healthcare provider, we protect your Protected Health Information (PHI) under HIPAA. We limit access to authorized personnel, maintain appropriate administrative, technical, and physical safeguards, and provide you with rights regarding your PHI, including access, amendment, and restrictions as permitted by law.

4. Sharing of Information

We do not sell your personal information. We may share information only:

• With service providers and business associates (e.g., billing, EHR, IT) under confidentiality and HIPAA-required agreements.
• With insurers and other providers as needed for treatment, payment, and healthcare operations.
• With your authorization for purposes not otherwise permitted by law.
• When required by law, regulation, or valid legal process.

5. Data Security

We use reasonable safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Request access to and copies of your records.
• Request corrections to inaccurate or incomplete information.
• Request restrictions on certain uses and disclosures, where legally permissible.
• Receive an accounting of certain disclosures.
• Lodge a complaint if you believe your privacy rights have been violated.

7. Retention

We retain information as required by law and as necessary to provide services, resolve disputes, and enforce our agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us: